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SMS

< 1 min

Why Sending a Reminder is So Important

I’m a few wisdom teeth away from being finished with my dentist for the foreseeable future. However, I should be finished with them already. I’m not the kind of person that would “no show” on purpose. Working with salon owners has taught me the importance of honouring my appointments. So I was horrified when I … Continued

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Loyalty

2 min

Why a Treat is Better for Your Business than a Discount

A survey of UK consumers in 2012 by Ipsos MORI, found that 70% of consumers prefer a loyalty scheme that offers them better services for being more loyal over occasional discounts. In a nutshell, the majority of your clients are not motivated by the saving but are motivated by being rewarded with additional services for … Continued

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Management

2 min

Are You Wasting This Secret Advantage?

It’s tough out there at the moment, isn’t it, but the good news is … you do have a secret advantage, if you choose to use it.  It’s such a powerful advantage that one salon owner I’m working with used it to grow her salon turnover by 49% last year, without moving premises or taking … Continued

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Social Media

< 1 min

Grow Your Facebook Likes with Consistent Posting

Make sure you are posting consistently so that people don’t forget about your presence and to drive additional traffic to your page. With Facebook this means posting daily. Your clients might not visit your page every day but they might still see your posts coming up in their newsfeed’s which act as a constant reminder … Continued

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Management

2 min

Why Discounting Is 100% Wrong!

One of the main reasons discounting can be harmful to the long-term health of your business is that you can get stuck in cycles of constant money off or percentage off offers. What can tend to happen is that the trend only ever goes one way, the percentage gradually increasing until you are pushed to … Continued

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