Prepare To Be Shocked By These Figures!

Recently I saw some research that showed just how dramatically the salon market has changed in the last year or so. New client retention for salons has fallen from the average of 50% (over the last 10 years) to just 19% this year! Put another way, back then you only had to find 2 new … Continued

Are You In The Wrong Business?

Are you in the wrong business? To answer the question we need to decide what ‘business’ a salon owner should be in … and when you think about it I’m sure you’ll agree … we’re not in the hair, skin or alternative therapy business, we’re actually in the ‘people’ business. Accept this idea and it … Continued

The Five Letter Word Every Salon Owner Needs To Know!

If you want to be a successful salon owner there’s a five letter word you need to make the absolute core and focus of every business relationship you have. That word is TRUST.  Why is TRUST so vital? The brutal truth is you can’t you can’t get to a successful salon with staff and clients … Continued

Tales from the Geeks: Why Backing Up Is More Important Than You Think!

This is one of the most important, yet also one of the most neglected areas of computing. Backing up your data should be at the top of your computer maintenance list, right next to Virus Protection. Without data backup or virus protection, you are running the risk of losing your data. And it will happen, … Continued

Teaching Your Staff to Sell…

Selling can be viewed as a chore by your staff because it is something they think does not come easy. Therapists and Stylists often have a non sales mind set, they do not view themselves as sales people. This can be a sticking point for you as an owner because obviously they are expected to … Continued

Do You Need A 'Sod It' Point?

Are you a salon owner who needs to reach a frustrated, stressed out ‘Sod It’ point before you’ll learn a lesson? Not sure? Let me show you what I mean by giving you a lesson you could easily learn and apply and let’s see what you do with it! Here’s the lesson … It’s much, … Continued

Read this if you feel like you're missing out!

If you’re not getting what you want or feel you deserve from your salon, or your life, here’s a simple idea you’re going to love! The idea is this … You don’t create your future. You create your daily habits, and they create your future. Don’t be fooled. Those few words look so simple, don’t … Continued

Is the Daily Deal Legacy Still Hanging Around In Your Business?

At last doing business with deal sites within the beauty industry appears to be moving slowly but surely back into the past where it belongs… I am glad to report the slash price mentality and crazy deals associated with them are dying a slow death. At last owners are back in the driving seat and … Continued

How to Know When Your Distracting Yourself and 3 Ways to Fix it…

Very often we can find ourselves overwhelmed with too many things to do and not enough time to do them!!! Now the Olympics are over , (boy it came around so quickly now it has been and gone) the next focus should be on Christmas (gasp) … That is such a daunting thought for most … Continued