Where leaders love to learn

3 Tips That Will Make Your Salon Employee Bios Stand Out

It’s no secret that therapists and stylists create and nurture trustworthy relationships with their clients – some of which last for years. Why not help build these relationships from day one with a virtual handshake? Posting employee bios on your salon’s website, app, or even social media accounts is a great way to initiate contact.

The Better Choices Better Leaders Make: Acknowledge vs Defend

Acknowledge vs Defend. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something. … Continued

What To Consider Before Setting Software Staff Access Levels

Applying staff access levels in your software system can be one of the trickier aspects of salon management to master. Access to client databases and your salon appointment scheduler can be a touchy subject, and it can be challenging to implement the perfect balance between security and trust. Staff access is, ultimately, a personal choice. … Continued

The Better Choices Better Leaders Make: Expectations vs Agreements

Expectations vs Agreements. When we frame an idea, a problem, or an opportunity, we are choosing our perspective. Look at a “glass as half-empty,” and we start conserving and protecting. Seeing the same glass as “half-full” and opportunity and growth emerge. Our thinking shifts simply by how we choose to look at or “frame” something. … Continued

15 Great Conversation Starters To Use At Salon Industry Events

Crowded, intimidating and loud buzzing venues with loads of groups. For many people, that’s what trade shows and conferences can feel like. That’s how they often feel to me. And while I’ve gotten better at navigating them, sometimes you can still catch me clutching my coffee or water, sitting in some corner revisiting my notes … Continued

Top 10 Rules For Creating An Efficient Salon Staff Rota

Creating a salon staff rota can be a difficult task. Not only do you have to consider your customer’s needs, but you also need to ensure your staff are satisfied with their work/life balance. The latter, especially since it’s become a strong motivational element for team members. I have met with clients who have been … Continued

Ready, Set, Join The 2019 #30Days2Grow Salon Challenge!

Is your salon a group of individuals or a high-performing team? Would you like to get your clients back in more often, spending more? Then look no further. The 2019 #30Days2Grow salon challenge is now open for registration! The challenge kicks off in 25 days. Will you and your team claim #challengeaccepted?

4 Salon Reports That Will Help Your Business Grow

As a business owner, it is vital to know about the inner details of your business. Salons can be complicated businesses to run. They are one of the only industries that combine creativity, leadership, retail, customer service and admin work, to name a few. Trying to juggle such a multitude of skills can get messy, … Continued

The Salon Owners Summit Roadshow Is Coming To Chicago!

It’s official, and it’s huge! Known as one of the most prestigious and talked about events in the hair & beauty industry in Europe, the Salon Owners Summit will leave its home in Dublin this coming April to embark on its first roadshow… destination: Chicago! The objective? To bring salon owners and their teams together with … Continued