24 Key Client Notes For Delivering Memorable Customer Service

Let’s state the obvious and get straight to business: client notes are crucial. Not only do they help communicate internal information, but when done right, they also play a massive role in making your client’s passage in your salon memorable. They’re like an additional memory card to your brain. Let’s be real; you can’t possibly remember every … Continued

Lively November Loyalty Marketing Ideas For Salons And Spas

It has happened. The Christmas lights on Capel Street near the Dublin HQ Office have been hung up. For us, this means that whether you already feel merry or not, it’s time to start thinking about your salon or spa’s marketing strategies for the busy season. Of course, we’ve made it so that these November … Continued

Enter To Win A One-Year Industry Magazine Subscription!

About a year ago, we listed 8 industry magazines and publications to help you stay on top of current trends and events. In this list, we had HJi (Hairdressers Journal Interactive), Professional Beauty / Professional Spa & Wellness, Irish Beauty, NHF (National Hairdressers’ Federation), The Salon Magazine, Modern Spa Magazine, Creative HEAD and Salon Magazine. Now, because we have no idea who will … Continued

Get Your Copy: The 2017 Salon Owner’s Guide To Facebook

With close to two billion monthly active users, Facebook is too big to ignore. And while the platform represents a huge potential market for your social media efforts and business, there’s a hiccup. It’s becoming increasingly difficult to stand out from the crowd without paying for advertising. Which brings me to this one big question: … Continued

If We Had To Run A Salon Or Spa As Of Today, We Would…

This summer, a little before we launched the #30Days2Grow salon challenge, Phorest Salon Software CEO Ronan Perceval wrote an open letter to the salon industry. If you didn’t get the chance to read it back then, it discussed the current state of the industry and its deep discounting culture. By the end of it, we … Continued

Your Ultimate Last-Minute Salon Halloween Guide

It’s that time of the year again, Halloween is knocking at our doors! Have you started carving pumpkins recently? If you have not yet planned a few things in order to get more clients in at the end of the month, that’s okay. We’ve made things simple for you: we gathered ideas from all the … Continued

100 Extra Salon Owners Summit 2018 Tickets Released!

We don’t want you to miss out on the biggest salon industry event of 2018, and so due to high demand, we’ve released an additional 100 Salon Owners Summit 2018 tickets! This January 8th, 2018, at the Convention Centre in Dublin, you will hear from some of the world’s best thought leaders in the industry … Continued

Share Your Best Retail Photos To Win A Portable Photo Studio!

Today, salons that succeed make sure they stand out online: through their reviews, photos, website, etc. With the likes of  Instagram growing to be one of the best visual platforms for businesses to reach clients, we thought we’d help out a little. The art of taking perfect salon photos requires time, practice and dedication, but, often enough, due … Continued

Upcoming 2017 Trade Shows, Webinars And Learning Guides

Every quarter, we work tirelessly to create the freshest, most impactful salon webinars, articles and eBooks specifically tailored to the most important areas of your salon’s success. When mastered, these pillars of the hair and beauty industry will guarantee that your business will stand tall amongst your competitors. And if you want to go one … Continued