Winter can be one of your busiest times – especially in the run-up to the holiday season. However, it can also mean quiet times when the sales slump in January and February. That’s why in order to increase profits in your salon this winter, now is the time to start planning and using you salon or spa scheduling software optimally, to make the most of it all, busy and slow.
Quick Tips To Increase Profits In Your Salon/Spa
1. Plan Your Capacity For The Run Up To Christmas
How can you make sure you maximise this as much as possible? Can you speak to the staff to work six days a week for 2-3 weeks and extend their break in January? Alternatively, delve deep into the YoY comparison reports on your salon or spa software showing elements like staff utilisation, busiest appointment times, busiest days, and more to get a good idea of how your salon will be looking during this time.
2. Train Your Staff To Sell More Products
We all know that the right products can make or break the aftercare of many of your services. Winter, in particular, takes its toll on skin and hair so make sure your staff are looking after clients by telling them about the best products for them.
3. November Special Offers & Promotions
If you know you can’t fit in all your clients over the holiday rush, maybe it’s worth putting on some special offers in November and ensure your columns don’t slump then? As you know, many clients wait until nearer the holidays to get their treatments done, but perhaps the more price sensitive ones could be tempted to come in earlier.
4. Use The Power Of Gift Vouchers
Ensure you have your gift vouchers available and train your staff to mention them at every possible moment. It’s worth sending out an email campaign around this too; gift vouchers are something that your clients could send on to their boyfriend/girlfriend/husband/wife as a gift idea or suggestion. You could also get creative and make up some packages for them to buy instead of just sharing the idea of monetary value.
5. Don’t Hold Off On Raising Your Prices
If you have been thinking of putting your prices up, then do this just before the holiday season so you can capitalise and increase profits during your busiest time of the year.
6. Plan For January and February
What campaigns can you put in place to keep your columns full at your quiet time?
7. Introduce Some Special Seasonal Services
Now is the time to look at how you can get your clients to spend more money with you, particularly during your busy times. Could you offer special winter treatments or special Christmas packages? Find some great ideas below.
Looking for personalised advice? You can always join Gloria’s Facebook group Knowing Your Numbers. It’s a safe place to ask questions and find out more about numbers in a supportive environment. Got general feedback? Let us know either in the comments below or tweet us @ThePhorestWord! (Pssst! We’re on Instagram too!)
Thanks for reading! #LetsGrow
If you would like to get more business tips from Gloria, you can get a free copy of her printed business magazine by sending an email to firstname.lastname@example.org