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Customer Service / Loyalty / Sales & Marketing

6 min

Building a Loyal Client Base with Smart Salon, Spa, and Clinic Technology

The short answer: Client loyalty is built between visits, not just in the chair or treatment room. The salons, spas, aesthetic clinics that retain clients best use memberships for recurring revenue, two-way messaging for fast replies, automated marketing to prompt rebooking, and digital loyalty to make coming back effortless. Together, these grow client lifetime value. … Continued

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Management / Reputation & Reviews

7 min

How Aesthetic Clinics Build Owned Demand: Phorest’s Approach to Attracting and Keeping Clients

Quick answer: Phorest doesn’t run a consumer booking marketplace, and that’s intentional. Instead of renting new clients from a platform and paying commission on them, Phorest software for aesthetic clinics helps you build owned demand: your own ads, reviews, referrals, loyalty and retention working together. Every new client becomes part of your brand, your data … Continued

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Compliance / Leadership / Leadership / Management

3 min

How can salons and clinics stay in control and keep revenue growing during the 2026 busy season?

To stay in control and keep revenue growing during the 2026 busy season, plan early, make gift cards easy to buy, schedule your holiday email and SMS campaigns, and set up tipping before the rush begins. Phorest’s Busy Season Checklist, Canva templates, and an expert education session show you how. Explore practical resources from Phorest … Continued

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Leadership / Loyalty / Management

6 min

Aesthetic Clinic Client Lifetime Value: Why Growth Starts After the First Booking

The most profitable aesthetic clinics don’t grow by filling more first appointments. They grow by keeping clients coming back for years. Client Lifetime Value (CLV), the total a client spends with you over the whole relationship, is the number that matters most. Phorest aesthetic clinic software is built to increase it by connecting rebooking, memberships, … Continued

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Compliance / Management

7 min

Aesthetic Clinic Software With Real Clinical Depth: Treatment Plans, Consents, Charting and Photos

Key takeaways Running an aesthetic clinic means living in two worlds. One is clinical: prescribers, injectors, consent, charting and patient safety. The other is commercial: bookings, memberships, marketing and keeping your diary full. Many clinics end up using separate tools for each. One system for clinical notes, another for booking, and a spreadsheet stitching them … Continued

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