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Loyalty

3 min

Do You Know Your Top Salon Referral Clients?

Some say the best type of marketing is marketing that doesn’t feel like it. It makes the people feel like they’re part of a project. A salon referral, when you think about it, follows that logic. Thanks to an enthusiastic client or maybe some rebranding you did or a new service you offer, your name … Continued

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Retail

3 min

The Top 3 Salon Misconceptions About Selling Retail

If selling is truly an art that needs to be learned, then selling a product to a customer shouldn’t be a performance. Avoid these top three salon misconceptions when pitching to clients and effectively reduce the chances of coming across as lame, awkward or dare I say: salesy.

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E-mail

4 min

Salon Email Autoresponders: Are You Doing It Wrong?

When used appropriately, salon email autoresponders are a great tool that keeps your clients informed freeing up time for you to look after appointments, manage stock or whatever it is you urgently need to get done. But like everything online, there’s an etiquette to it! Here’s a few things you should know for your autoresponders … Continued

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Management

3 min

How To Triumph Over Daily Salon Distractions

Looking at my content calendar this morning, it felt ironic to see that I was going to discuss overcoming salon distractions. I had already made two trips to the kitchen in less than 5 minutes; one for my coffee, the other for a spoon… Never had I been so focused. Or not. In a world that … Continued

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