For 9 years, we have been asking John DiJulius to come to Ireland or the UK to host an event with Phorest. Well, it’s finally happening. John is a best-selling author and THE authority on all things customer service. In fact he’s worked with Starbucks, UPS, Lexus, the Ritz-Carlton and a whole host of other world leading companies to help them create and roll out their customer service vision.
But here’s the beauty, literally. John learned, mastered and innovated the art of customer service in our industry as the owner of John Robert’s Spa, a chain of salons across the US that are one of the top 20 salons in North America. He is a master of our industry, and for the first time ever, he is coming to Ireland to speak.
The theme of the Salon Owners Summit 2016, which takes place on January 11th 2016 in Dublin, is ‘Creating a Magical Client Experience’. John DiJulius, our keynote speaker, will be working exclusively with Phorest clients who attend to open a whole new level of customer focus in their business.
Here is just a taste of what John delivers:
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It is a Team-Focused Event in 2016
John says Customer Service is a team sport and in order for it to work and become your salon’s culture, it is crucial that your entire team is on board. That is why this year along with single tickets there will be dedicated Team Tickets so that you can bring your team and get the most out of the Salon Owners Summit.
The beauty of bringing your team is that you will walk away together invigorated, motivated and all on the same page to create an awe inspiring customer focus in your business.
We already have clients from Ireland, the UK, US and Scandinavia booked in for the Summit.
Tickets and Pricings – (to request a call back now, please click here)
However, worry not, we have Early Bird Tickets on sale right now for just a few weeks. Prices are as follows:
Single ticket: £200/€275
Team ticket (minimum of three staff from your salon): £480/€665 (that works out at £160 (approx €220) per person).
Please note: if you have 4 or more people from your team attending it is charged at a rate of £160 p.p.
Call Phorest on UK: 0207 100 9290 or Irl: 01 874 7800 for more information on tickets.