Salon Email Autoresponders: Are You Doing It Wrong?

When used appropriately, salon email autoresponders are a great tool that keeps your clients informed freeing up time for you to look after appointments, manage stock or whatever it is you urgently need to get done. But like everything online, there’s an etiquette to it! Here’s a few things you should know for your autoresponders … Continued

Phorest Staff App Update: Manage Staff Members and Rosters on iPad and iPhone

There is a new version of the Phorest iPad and iPhone staff app which was released onto the App Store this week. There are a bunch of new features as well as a significant upgrade to the appointment screen which should make it much easier to use and in turn make it easier to manage … Continued

5 steps to surviving hair and beauty trade shows

  It’s easy to worry about surviving hair and beauty trade shows, particularly when it’s a titanic-sized industry event like the upcoming Professional Beauty show in Excel, London. You know that frustrated feeling of coming away tired, queuing in traffic jams, and thinking, “Geez, I didn’t even get to see HALF of what I wanted … Continued

Make Xmas less Stressful – Process Vouchers, Payments and Sales on iPad & iPhone

You know that Christmas feeling… the bad one! Everybody is tripping over themselves at the till trying to put through payments, process vouchers, make appointments and answer the phone. It just can’t be done. Clients can end up feeling frustrated while the team begin to get irate which results in bad customer service. We have … Continued

Why Do I Need an App if I Already Have a Website?

Lets all take the time to welcome Emma Farrell to the Phorest Team… WELCOME! Emma takes us through the difference and advantages of having an app instead of just browsing a website on a mobile. Websites, Social Media, Smartphones and now Apps…. it seems every time we get used to one new technological advancement another … Continued

What you need to think about when moving your salon to another location

When we decided to expand we weren’t sure where to expand to. There are so many things to consider with relocation…not least, how your clients might react! On top of all this you have to find something that is in line with the picture you have in your head of how the salon should look. … Continued