Retain Great Clients with Phorest

Want Loyal Clients Who Keep Coming Back?

In the salon, clinic, or spa world, loyal clients can be as uncommon as gold dust. Phorest helps you create the kind of experience that clients remember, talk about, and rebook – without needing to chase them.

Does This Sound Like You?

Here's how Phorest can help

Struggling to turn one-time visitors into repeat clients?

You’re not alone. In a crowded market, loyalty can be tricky… but it’s also crucial. Phorest is packed with retention-boosting tools that keep your clients coming back more often, and spending more when they do.

Wish your clients could simply… rebook themselves?

They can. Phorest gives them 24/7 access to your calendar with online booking, your own branded app, and clever rebooking prompts. They stay in control of their schedules, while you stay fully booked.

Want to offer a client experience worth returning for?

From personalised touches to loyalty rewards and ongoing treatment plans, Phorest helps you deliver memorable moments that feel professional and personal. It’s service with staying power.

Stay in Touch (Without Spamming)

Smart Client Cards

Know them. Wow them. Keep them.

Store everything from patch test forms to preferred pronouns, coffee orders, and conversation notes. Next time they visit, pick up where you left off and show them how much you really care.

Automated Email & SMS Messages

Keep communication flowing – hands-free

Bring Clients Back Again (And Again)

Hyper-Targeted Marketing Campaigns

Messages they’ll actually read

Segment by service, visit history, birthday, retail purchase, or loyalty level. Then hit them with the perfect message at the perfect time – using Phorest’s pre-loaded, tried & tested templates or one you create yourself.

Client Reconnect

Don't let lapsed clients get lost forever

Phorest Ads Manager

Be where they scroll

Expert Recommendations

A personal touch that sells (without selling)

Add Value They Can't Get Elsewhere

Digital Loyalty Programme: What Clients Brag About

Good for clients. Even better for business.

Clients earn points they actually want to use, redeemable on new-to-them services or retail products. You get increased average spend, more bookings, and a serious retention boost.

Smart Rebooking Prompts

Nudges that know the right moment

Treatment Plans for Aesthetic Clinic Patients

Care that continues beyond their first visit

Switching to Phorest is easy because we are here to help in any way

Easy Migration

All our plans include tailored system set up for your salon or clinic. We’ll import your clients, staff, services, products and more for you. Our migration specialists have years of experience in safely migrating client record information from most other salon or clinic software.

Free Training for Life

We’ll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we’ll get them trained up too at no extra cost.

Top Class Support Team

Our friendly support team is on call or chat, and they’re renowned for going above and beyond to answer your questions, big or small, as quickly as they can. ‘Seirbhís go hiontach’ (excellence in service) is a driving mantra here at Phorest.