Salon Online Reputation Management Software

“The review feature is the best, it has brought us countless new clients who see our great reviews online. We have over 200 new clients per month and have now grown to 3 very busy salons with the help of Phorest.”

“Oh *f-@#* yeah, I love the Reputation Manager! It puts the power back into your hands as far as the reputation you have online. We’re at 5 stars now because it just skyrocketed, because you’re giving your clients that are already giving you a good review the ability to go and post it on Facebook, Yelp, Google. We’ve never had so many reviews ever, and they’re all good.”

“We have gotten the most reviews we’ve ever had since moving to Phorest. Clients truly love to share their experience, and it helps us understand what improvements to make, if any. I never realised how important reviews were, but they connect you so much to the client.”

“My favourite feature is the client feedback. I was worried about negative reviews, but it has actually been a real area of growth for us. The first thing I do with a 3 star is I get on the phone, and usually it’s something tiny to fix, and you turn that client who, maybe had been a little bit dissatisfied, to being a client who was wowed, and she’s straight back in.”