Do you send (regular) email campaigns to existing clients?
Do you send (regular) SMS campaigns to existing clients?
Do you send marketing campaigns in an attempt to win back potentially lost clients?
Do you do pay-per-click advertising on Google to attract new clients?
Do you have an online marketing plan for your salon?
Does your salon have an Instagram or Facebook page?
Do you post regular content to your Instagram or Facebook pages?
Do you respond to client messages on your social media pages?
If so, what is your usual response time?
Do you do paid advertising on Instagram or Facebook to attract new clients?
Have you set up a Google business page for your salon?
Do you regularly ask for client reviews after appointments?
Do your clients leave reviews to your Google page?
What is your salons Google star rating?
How many reviews does your salon have on Google?
Does your salon have a website?
Can clients book appointments through your website?
Can clients buy retail products through your website?
Can clients contact you through your website?
Does your salon have a mobile app?