How Phorest Achieved a World-Class NPS of 69: Inside a Customer Experience Transformation
Phorest’s average global Net Promoter Score (NPS) climbed from 47 in 2023 to a peak of 69 in May 2026 – a world-class result for B2B software. The gain came from a deliberate, company-wide client experience programme, not a single fix. Here’s exactly what changed. Key Takeaways: What is Phorest? Phorest is a salon, spa, … Continued
Read articleMed spa software is a practice management platform that helps aesthetic clinics manage appointments, digital consultation forms, client records, staff performance, and business reporting in one connected system. The right platform replaces the three-to-five disconnected tools most med spas currently rely on, reducing administrative friction and giving owners clearer visibility into what is driving, or … Continued
Read articleMed Spa Software for Online Booking and Staff Management: A Complete Guide
Running a growing med spa means managing far more than appointments. As clinics expand their teams, add treatments, and serve more clients, the operational systems behind the business need to keep pace. The right med spa software connects every part of that operation from first booking to long-term retention into one cohesive platform. Let’s take … Continued
Read articleBest Med Spa Software for Booking in 2026: A Comparison for Growing Aesthetic Practices
The short answer: The best med spa software for booking in 2026 depends on your practice size and goals. For growing multi-provider med spas that need booking, client management, marketing, and reporting in one connected platform, Phorest is the leading choice. For large enterprise operations, Zenoti is the established option. For budget-conscious practices, Vagaro offers … Continued
Read articleMed Spa Software in 2026: Forms, Reporting, AI, and What to Look For
The best med spa software in 2026 connects scheduling, consultation forms, clinical charting, reporting, and client communication in a single platform. Rather than managing five or six disconnected tools, growing medical spas need one connected system that gives owners visibility into revenue, retention, and client journeys all in one place. Phorest is built specifically for … Continued
Read articleBest Med Spa Software Loyalty and Membership Features 2026
The best med spa software in 2026 should handle scheduling, memberships, loyalty programs, treatment plans, and reporting from a single connected platform. As medical spas become increasingly competitive, clinics that rely on fragmented systems with separate tools for marketing, bookings, and client records find themselves spending more time managing software than growing their business. This … Continued
Read articleWhat to Look for in Med Spa Management Software: Forms, Treatment Plans, Targets, and Reporting
The best med spa management software does far more than book appointments. Growing medical spas need integrated consultation forms, structured treatment planning, staff performance tracking, and real-time reporting, all connected in one platform. This guide covers the four operational features that matter most, and what to look for in each. What makes med spa management … Continued
Read article‘Consistently Booked’ Summer Webinar Series
Join our 3-Part Growth Series Many salons and medspas struggle with inconsistent growth, schedule gaps, and the pressure of trying to market while managing the day-to-day business. That’s why we created Consistently Booked — a 3-part webinar series designed to help salons and medspas attract more clients, increase bookings, and build repeatable growth systems using … Continued
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Amplify Client Connection: How to Stay Present & Prepped with Phorest AI
Your clients expect the best from you. Fast replies, personalized service, and streamlined communication are all part and parcel of a modern client experience. These expectations put pressure on beauty and wellness businesses to deliver consistent results. That pressure shows up in two places: During these peak moments when your schedule is packed, you and … Continued
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