‘What Gets Measured Gets Managed’
With a collection of five salons across Brooklyn NY, [salon]718 has ambitious plans to grow the profitability of each of their locations. And as the saying goes – ‘what gets measured gets managed’ – they needed software that allowed them to easily track the most important metrics for their salons, in order to focus the team on their goals and build a strategy to grow.
Anechka Spaddy, Manager of [salon]718, commented: “I have PhorestGo in my hand all the time, from the beginning of the day to the end of the day. The first thing that I usually do is; I check the appointment books at all the locations. It’s so easy to just go through each location and look at each day at a glance. I also look at what our goals are for the day. I look at what we’re forecasted to sell. I use the ‘value of future appointments’ report and use that to set the goal for us for the day.”