Where leaders love to learn

Compliance Checklist for Med Spas in Florida: 2026 Edition

For med spa owners and physicians in Florida, the word “compliance” is far more than a legal buzzword. It’s a daily balancing act between safeguarding patient safety, and protecting your business from costly pitfalls. In 2026, with new state laws taking effect and increased scrutiny from regulators, staying compliant means following the rules, while building … Continued

Modernizing a 4th Generation Business: The System Behind the Scenes

When I was growing up, the beauty industry was simply part of the rhythm of family life. It was dinner table conversation, weekends spent around the business, warehouse visits, and hair shows. It developed into the kind of stories that stay with you for years. I didn’t grow up thinking, “One day, this will all … Continued

Why Self-Belief is a Business Strategy

At this year’s Salon Owners’ Summit, Phorest invited Katie Piper to deliver our closing keynote for a reason. The salon, spa, and clinic industry is powered largely by women – approximately 85% to 93%, according to the National Hair and Beauty Foundation. It is built on resilience, emotional intelligence, and the ability to adapt under … Continued

The Art of the WOW Experience

Achieving a “WOW experience” for clients is the goal – but are you consistently creating the same feeling for your team? In the competitive salon, spa, and clinic industry, being “average” is no longer good enough. It’s about cultivating a culture where engaged employees deliver extraordinary experiences – every single day. This requires you to … Continued

Compliance Checklist for Med Spas in Texas: 2026 Edition

In 2026, med spa compliance in Texas is receiving closer scrutiny than ever. As patient demand grows and aesthetic treatments become more advanced, regulators are paying greater attention to how clinics are structured, supervised, and documented. Understanding Texas medical spa regulations in 2026 goes far deeper than avoiding penalties. It’s also important to protect your … Continued

10 PhorestFM Podcast Conversations That Quietly Said the Loudest Things

For the past nine years, whenever someone asked if I was from the industry, I had my well-practiced answer ready: “Actually, no, I come from a sound recording/tech background…” I would say this with a smile, always accompanied by a brief, perceptive pause and a shift in my seat, unable to fully conceal my belief … Continued

The Future of AI at Phorest

Every so often, an industry hits a turning point. These moments call for reflection – and they call for leadership. 2026 is one of those moments.  AI is no longer experimental. It’s rapidly becoming part of everyday business operations, shaping how teams communicate, how decisions are made, and how clients experience service. Across the salon, … Continued

Profit Playbook: Success Stories that Actually Work

Profit: it’s an uncomfortable topic for many salon, spa, and clinic professionals. Yet, without profit, a business cannot survive. Erin Kuhn Bhansali, President and Partner of Qnity, opened her keynote at the Salon Owners Summit 2026 by addressing that tension head-on. With over 15 years of experience transforming financial education and business performance in the … Continued

OBM in Numbers: The Data Behind The Marketing Results 

For many business owners in the professional hair and beauty industry, measuring marketing results can be complicated. Have new bookings come from that email campaign sent last week? Are people talking more about a product because they heard about it from friends, or saw it on your Meta Ads? What’s the best creative to use … Continued