Phorest vs Premier Software
Looking for a better alternative to Premier Software?
Make the switch from Premier Software to Phorest for the slickest user experience and the best reporting your salon has seen yet. Do your stock take with the handy Phorest Go phone app, add new locations to your account and get reliable, business-savvy reporting at the touch of a screen.
Here’s exactly what Phorest can offer you that Premier Software can’t.
Protect your salon
Supercharge your marketing
Boost direct bookings
Top reasons why Phorest is a better choice than Premier Software for your salon
Read in more detail exactly what Phorest can offer you that Premier Software can’t.
REASON #1 Protect your salon
Online bookings are secured with credit card, so clients are more committed to showing up. This also gives you the option to process a no-show fee, which has been proven to reduce no-shows by 99%! Premier Software bookings don’t require a credit card to secure, leaving you open to fake bookings and flaky clients.
Multiple no-show alerts
Unreliable clients can leave you with empty timeslots and cost valuable revenue. Phorest automatically adds a note to client records when a client doesn’t show for an appointment, and you’ll get a ‘multiple no-show’ alert when they try to book with you over the phone. This allows you to turn them away, or request they book online with a deposit, allowing you to capture their payment details and charge a no-show fee should it happen again.
Own all your own data
Your client information and service history is the lifeblood of your salon - you should own that data and protect it at all costs. And when you use Phorest, that is the case - you can extract your data whenever and however you wish. Premier, on the other hand, keep a tight grip on the salon data you enter into the software, stopping you from exporting and using your data however you wish.
Phorest is 100% GDPR compliant, letting you comply with information requests and forget requests with a simple click, with digital consultation forms keeping client information up to date and medical information secure.
REASON #2 Supercharge your marketing
Market to your clients directly through your software
With Phorest you can send marketing SMS & email directly through the software. We provide you with tried & tested email & SMS templates to work with, as well as a library of stock photos that are free to use, and an image editor tool to make them your own.
Most salons only have email addresses for 30% of their clients. Don’t put all that effort into beautiful marketing promotions, only to miss 70% of your clients! Phorest is the only salon software with a Fallback SMS feature that lets you send a link to your promotion, via SMS, to clients that do not have a valid email address on their client card.
See marketing ROI right to the register
Because our marketing, management and reporting tools are integrated, you can see the impact of your marketing spend all the way to the register - see how much revenue your campaigns brought in, and even what services and products your clients were prompted to buy.
Online reputation manager
No other salon software has a built-in online reputation manager, helping you get hundreds of 5 star reviews on Google, Facebook and Yelp by prompting your best reviewers to share their comments online in one click. Let your online reputation generate referrals for you while you sleep.
Set different commission for product lines/brands for promos
Phorest lets you set different commission rates on specific brands or product lines. Motivate your staff to sell the products you want to move.
Sell gift vouchers online
Make money while your salon is closed! Phorest Online Gift Vouchers can be switched on with just one click and is available to all clients, whatever package you’re on. Customers can buy for themselves or a friend and can choose their own amount and our smartly integrated marketing suite makes it easier than ever to plan email and SMS campaigns to drive sales. Easy one-click set-up!
Sell retail products online
Your Integrated Online Store requires no web adjustment or dev time - just select which products you want to sell online and let your customers start to purchase!
REASON #3 Boost direct bookings
Your own booking app in the app store
Give your customers a professional experience and a simple way to book with you on their own time, with your own salon booking app they can download from the Apple or Android app stores.
Free SMS to clients overdue to rebook
Machine learning in Phorest recognises when your clients are overdue to rebook their usual services, and you can send an SMS to them, free of charge, to remind them to make that booking asap.
Automated rebooking feature
Taking that one step further, if you don’t want to remember to hit send on that campaign to your overdue clients each day, you can use the automated rebooking feature to automatically send that reminder SMS for you.
Let users book multiple appointments online
Phorest online booking is incredibly intuitive and user-friendly. Your clients can book multiple services online with ease. While Premier’s online booking only allows a single service per booking and is notoriously clunky.
Add staff bios & service descriptions to online booking
Phorest lets you add extra information about your staff members and your services in your online booking portal - just another way to sell your great skills and services and make sure the client completes the booking.
Protect your staff and your clients by minimising close contact, but keep revenue coming into your salon with video consultations. Confirmations, reminders and video links are automatically created and sent to clients and staff. Just login and chat!
REASON #4 Easier management
Stock take app
Take the chore out of stock takes with our iPhone and Android app – just scan the barcode with your phone’s camera, enter your stock count, and you’re done!
Manage multiple branches from the same software. Link your staff, stock, rooms, services and equipment to their relevant location(s), and easily roster staff across branches. View your reports by location or compare all your branches in one view.
Digital consultation forms
Gather client information with professional and paperless consultation forms on your salon tablet, and store them digitally and securely in your client records.
Before & after image portfolio
Store your before and after pictures, safe in the cloud, attached to the relevant client card, and easily search and share pictures straight to social media from the app.
REASON #5 Support second to none
Dedicated Business Advisor to help you increase salon revenue
With many other salon software providers you’ll get an account manager to help you get set up, but once you’re up and running you won’t hear from them again. With Phorest you’ll be assigned a Business Advisor to make sure you’re getting the most from your software, supporting you to keep growing your business and increasing your revenue.
Don’t take our word for it
Read what some of our happy clients are saying about us on review sites like Capterra, Google, GetApp and Facebook.
Ready to switch from Premier Software to Phorest?
Talk to us about how Phorest can help manage, market and grow your salon.
Switching to Phorest is easy because we are here to help in any way
Easy MigrationAll our plans include tailored set up for your salon. We'll import your clients, staff, services and products for you. Our migration specialists have years of experience in safely migrating client record information from most other salon software.
Free Training for LifeWe'll set you and your team up with comprehensive onboarding training; and you can book additional online training sessions with us for as long as you like. New staff starting in the future? No problem, we'll get them trained up too at no extra cost.
Support second to noneOur friendly support team is on call, email or chat, and they're renowned for going above and beyond to answer your questions, big or small, as quickly as they possibly can. 'Seirbhís go hiontach' (excellence in service) is a driving mantra here at Phorest.
“We have successfully migrated hundreds of salons from Premier Software to Phorest. The team and I will help to make the process as simple as possible for you – bringing across your client information and history, appointments, staff, services, products and more. If there’s anything we can’t migrate for you, our onboarding team will guide you through our simple input process, so you can make the transition with zero downtime at your salon.”
Allen Madsen, Data Migration Specialist
at Phorest Salon Software