Staggered pricing: The hairdressing industry have been doing it for years why not the beauty industry?
If you have 2 therapists in your salon and one has 5 years experience and the other is just out of college, the customer pays the same amount for the same treatment with both therapists.
I’m sure you have heard the saying information is power. This is especially true when it comes to technology. The more you input the more you get back!
The Salon Client Card is your most vital tool in capturing this information and unfortunately one of the most underutilised sources in most salons.
Why should you set a target in your salon?
Targets are a fantastic way for you to motivate and focus your salon or spa staff on a goal that will ultimately grow your business and impact your bottom line. Well-planned targets should also allow you to measure results and performance within your team. This can also be great for working out where staff need some additional training or support.
Having worked with thousands of salons, I found that one of the most popular questions from managers and owners was on commissions and the best ways to use organise them in the business.
Sometimes opportunity knocks but we just don’t hear it… Every consumer interaction is jam-packed with potential, from booking to paying and everything in between.
Let’s talk about Lisa, an award-winning stylist in a hair salon in Birmingham. She is passionate about hair. Now… there is an elephant in the room. She hates selling retail because…
Mother’s Day is fast approaching, and while it’s obviously a day to show your unconditional love for your mother. It is also a great opportunity for you to make a lot of people very happy. Salon Mother’s Day specials are one in a million around this time and you are probably thinking up ideas of […]