Build High-Performing Teams: Turn Performance into a Team Habit

Your staff are the heart of your business; they drive client satisfaction, revenue growth, and champion your unique culture that keeps people coming back. When they’re aligned, everything runs better. But on busy days, it’s easy for their focus to drift. The solution isn’t to work harder, but to make performance visible, shared, and easy … Continued

Building a Salon, Spa, or Clinic Team That Performs Better and Stays Longer

Running a salon, spa, or clinic today takes more than great hands and sharp instincts. You’re navigating rising client expectations, growing admin, and the ever-present challenge of keeping a top-tier team motivated, happy, and performing their best. At Phorest, we know that when you get the team right – that’s when the magic happens. Clients … Continued

Celebrating the Heart of the Salon, Spa, and Clinic on Hairdresser Appreciation Day

In every salon, spa, or clinic, there’s a quiet kind of magic happening every day. It’s in the way a stylist helps someone see themselves with new confidence. In the care a therapist shows to a client who needs a moment to breathe. And in the dedication it takes to keep showing up – with … Continued

Building Healthy Salon Teams: Training & Mental Health for a Thriving Culture

When Daniel Mason-Jones stepped onto the stage at the Salon Owners Summit, he opened his keynote with unexpected vulnerability, saying; “I’ll be completely transparent. I’m so nervous. Do you ever get nervous?” A simple question, but a powerful one. Because if there’s one thing salon, spa, and clinic owners know all too well, it’s the … Continued

The Perfect Fit: Mastering Recruitment Strategies for Success

Taking to the stage on Day 2 of the Salon Owners Summit, I knew I was speaking to an audience that was all too familiar with the challenges of hiring and retaining staff. Having worked in recruitment for over a decade—and having been a hairstylist myself—I understand the struggle. That’s why I designed this workshop … Continued

Setting Targets For Salon & Spa Staff

Goal-setting isn’t just a business buzzword – it’s a proven strategy for driving performance and motivating teams. For salons, spas, and clinics, clear and actionable targets can make all the difference, helping your staff stay focused while delivering exceptional client experiences. Companies that focus on their employees’ performance are 4.2 times more likely to outperform … Continued

What Would Stylists & Therapists Do With 25% More Tips?

Tipping in salons is more than just a transaction; it’s a gesture of gratitude. Clients often tip not just because they love the service but also because they value the relationship they’ve built with their stylist or therapist. It’s a way of saying, “Thank you for making me feel great today,” and it reflects the … Continued

Why Your Salon Needs a Tipping Policy and How to Create One

The Payment of Wages (Amendment) (Tips and Gratuities) Act 2022 brought into law some important guidelines for salon owners and protections for salon employees regarding tips.  According to research from Phorest, 62% of Irish salon owners still have not made any changes to ensure they are compliant with the Act. Part of the legislation makes … Continued

The Benefits of Hiring In-House Staff for Salon Owners & Professionals

The salon industry is facing a staffing problem. With the emergence of a shadow economy and an appetite for more flexibility among salon professionals, business owners across the industry are finding it increasingly difficult to hire and retain high-performing teams. In an effort to adapt, many salon owners are presented with a difficult decision: whether … Continued