Every salon has a few: the kind of clients that are awkward to deal with, or maybe the ones who pass remarks about you without thinking about your feelings. Nonetheless, they keep coming back; they are your bread and butter. Strangely, some people (thankfully!) prefer to log customer complaints to you directly than tell everybody else.
This weekend at The Pro Beauty Show (Stand E40), Phorest will be bringing our revolutionary new interactive social feature: the #SalonSelfie to the show not only that, but we will be running a #SalonSelfie competition.
You may have a great team of stylists or therapists, but you also have a business to run and money to make. It’s a balancing act – managing to keep staff motivated with a paid incentive while in the meantime, trying to keep your overheads down.
Over the last ten years we have seen an increasing number of “look good” beauty salons dedicated to “express treatments”. This trend has been driven by a number of factors…
Usually I am adamant that you should never do giveaways. But there are certain times of year when people just don’t have as much money as usual and late August/September is one of those times.
I was talking to a salon owner friend of mine a while back and she told me that things were a bit flat and was wondering what to do. We chatted about a few things and I asked her whether she was using all the tools available to her on her salon software system? It […]