Maximising Appointment Value: From Securing Higher Tickets to Flexible Add-Ons

When you’re trying to grow, ‘more bookings’ isn’t the only solution. Often, the biggest win comes from protecting existing revenue and maximising the value you get per appointment while still delivering exceptional service. In a busy salon, spa, or clinic, the diary can already be full, yet revenue can seep through the cracks: a deposit … Continued

What a “Simple” Payment Really Costs a Salon

On average, salon teams spend 45 hours a month dealing with payment-related admin after the client has already left. This doesn’t mean 45 hours taking payments; that’s 45 hours untangling them. These situations could include cash-ups that take longer than planned, deposits that need chasing or explaining, or tips that raise questions rather than landing … Continued

How to Increase Salon, Spa, and Clinic Revenue Without Raising Prices

As a salon, spa, or clinic owner, raising your prices isn’t always an option. Between cost-of-living pressures, savvy clients shopping around, and the constant juggle of delivering a five-star experience, sometimes the last thing you want to do is rock the boat. But what if we told you that there was another way to boost … Continued

Tipping the Scales: Empowering Staff with PhorestTips

At this year’s Salon Owners Summit, Jacob Morris, a Product Designer at Phorest, took us on a journey through the salon industry’s evolving tipping landscape, weaving in humour, real-life stories, and some eyebrow-raising research findings along the way. The session wasn’t just about tipping – it was also about empowerment, specifically, how businesses can give … Continued

7 Things To Put On Your Year-End Salon Financial Checklist

As a salon, clinic, or spa owner, it can be difficult to navigate the world of tax, especially at year-end, when financial reporting and planning are paramount. To help you streamline the process and reduce this stress,  I’ve created this bite-sized, year-end financial checklist, designed to help you organise your taxes coherently and identify where … Continued

Setting Targets For Salon & Spa Staff

Goal-setting isn’t just a business buzzword – it’s a proven strategy for driving performance and motivating teams. For salons, spas, and clinics, clear and actionable targets can make all the difference, helping your staff stay focused while delivering exceptional client experiences. Companies that focus on their employees’ performance are 4.2 times more likely to outperform … Continued

Expanding to a Second Location: How to Know When Your Salon Business is Ready

Opening a new location is a major goal for many business owners in the professional hair and beauty industry. Expanding your business, some believe, represents success. It signifies opportunity and expansion, allowing you to share your offerings with more people and continue building the brand you’ve worked so hard to create.  That being said, however, … Continued

How To Price Your Salon’s Services at a Premium Level

In today’s economy, running a successful salon, spa, or clinic can be difficult. From the ever-increasing cost of living to political instabilities and staffing issues, finances are a bone of contention for many business owners across the globe right now. It can be difficult to understand how to price your services in a manner that … Continued

What Would Stylists & Therapists Do With 25% More Tips?

Tipping in salons is more than just a transaction; it’s a gesture of gratitude. Clients often tip not just because they love the service but also because they value the relationship they’ve built with their stylist or therapist. It’s a way of saying, “Thank you for making me feel great today,” and it reflects the … Continued