Sue Maguire

Real Life Salon Customer Complaints: The Weird, the Mean & The Plain Hilarious

Every salon has a few: the kind of clients that are awkward to deal with, or maybe the ones who pass remarks about you without thinking about your feelings. Nonetheless, […]

The #SalonSelfie Comes To The Pro Beauty Show This Weekend

This weekend at The Pro Beauty Show (Stand E40), Phorest will be bringing our revolutionary new interactive social feature: the #SalonSelfie to the show not only that, but we will […]

60 Second Hot Topic: how do I keep staff motivated while keeping my overheads down?

You may have a great team of stylists or therapists, but you also have a business to run and money to make. It’s a balancing act – managing to keep staff […]

The Rise and Rise of the Express Salon

Over the last ten years we have seen an increasing number of “look good” beauty salons dedicated to “express treatments”. This trend has been driven by a number of factors […]

Don't Get Caught In The Back To School Lull: Take Some SMS Action With These 8 Templates

Usually I am adamant that you should never do giveaways. But there are certain times of year when people just don’t have as much money as usual and late August/September […]

Looking For Some Marketing Inspiration In Your Salon? Try These 4 Ideas

I was talking to a salon owner friend of mine a while back and she told me that things were a bit flat and was wondering what to do. We […]