10 min
Time Management Is A Killer: How To Make It Work In The Salon
If a genie could grant us a wish, most of us would probably ask him for more hours in a day. Even with the wealth of productivity tools available today, […]
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Managing Salon Staff Room Wars: Who Ate My Sandwich?
As grown-ups – and some of us mature people – you would think that salon staff room wars wouldn’t be a problem. That everyone would be responsible and somehow well, […]
Read articleThe Beast Of Beauty: Diversifying Your Salon Service Offerings
“The beauty industry is a different beast!” That’s what my boss used to tell me when I worked at Urban Retreat. From hairdressers to medispa and beauty, this business had […]
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Top 10 Rules For Creating An Efficient Salon Staff Rota
Creating a salon staff rota can be a difficult task. Not only do you have to consider your customer’s needs, but you also need to ensure your staff are satisfied […]
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What You Need To Know About Salon Mystery Shopping Visits
I used to hate mystery shopping visits. Although I knew I would be getting constructive feedback (and expected it), there was always a part of me that felt like I […]
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How To Stop A Salon Employee From Always “Getting Away With It”
Have you ever been in a situation where a salon employee is always “getting away with it”? Getting away with their tasks always being late, causing for someone else to […]
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Salon Reception Areas Need To Be Rethought Of… But Why?
Lately, whether they have a dedicated team or not, I have been on a mission to revolutionise my clients’ salon reception areas and desks. More specifically, I focus on the training […]
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Should You Have A Salon Employee Of The Month Program?
Employee of the month: One of the most classic forms of employee recognition out there and in the eyes of many, one that falls flat almost every time. Although the […]
Read articleWhen Is It Time To Hire An Assistant Salon Manager?
This should be an easy question to answer, right? As soon as you can afford it! Wrong. I believe that it’s a little more complicated than that. First, because your assistant […]
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