Keeping Staff Engagement High In An Operational Industry

Flying back to London from the powerful Salon Owners Summit organised by Phorest, I feel focused and motivated about the year ahead. It’s been fascinating to hear stories from such great speakers. Believe me; you never stop learning. What an amazing day! The main elements of my talk were around staff engagement and given how … Continued

9 Things You Should Expect From Your Point-Of-Sale Software

Maybe you’re opening a new salon in a few months. Maybe you’re a pen and paper spa, nail bar or blow dry bar. Or perhaps you already have a booking software, but something’s missing, and you’re not too sure what it is. I mean, with so many software providers out there, how do you even start … Continued

7 Approaches To Beat Fatigue And Restore Salon Productivity

You probably live in your salon or spa more than you actually live in your house – especially at this time of the year! But what happens when you hit that threshold that brings you from tired to exhausted? Your salon productivity takes a hit.

How To Make A Clear Financial Decision About Your Business

“Every decision you make should be a financial decision.” That sentence, to me, is a motto. It’s a way of thinking, and it helps me revisit what works and what doesn’t without any emotional attachment. Most importantly, though, it allows me to stay within budget.

The Importance Of Choosing A Comprehensive Insurance Policy

*Please note that the following information may differ from country to country. ESA Consultants operates in Ireland. I’ll start this article by declaring my independence. I am not connected to any insurance company. However, 30 years of dealing with Safety and HR Legal matters has proven to me that only a fool in a fair … Continued

7 Concrete Salon Interview Techniques To Ensure You Hire The Best-Of-The-Best

Your staff team is one of, if not the most critical, elements to your salon’s success. The group of individuals you hire needs to work as a cohesive, motivated, and enthusiastic team. One of the best ways, besides training, to guarantee your salon’s success is to hire the right people. “Where have all the good … Continued

The Salon Insider’s Guide To Surviving A Tax Inspection

The envelope from the HM Revenue and Customs (UK) or the Revenue Commissioners (Ireland) dropping through the door’s letterbox and onto the mat is normally most people’s nightmare scenario. Worse, when you open it and understand that the taxman wants to carry out a tax inspection, you panic a wee bit more. Whether it’s personal, VAT, … Continued

6 Management Styles And How They Apply To Salons And Spas

Management styles will always vary from one manager to another. What suits your team may not suit another. However, knowing how you manage is key to optimising your leadership skills. What are management styles, and what various results they can deliver?

There Are No Shortcuts To Building A Successful Salon Or Spa

There are no quick fixes in this industry; no ‘fad diets’ and no ‘one size fits all’ to build a successful salon or spa. It’s a long-haul game, and those that realise this are the ones that stay true to their beliefs and their core values. As time goes on, these salon owners’ lives will … Continued