The One Thing Every Salon Owner Needs to Remember!

As a salon owner you become many things to many people. You end up not only running a business but wearing multiple hats: “the boss”, “the mediator” “the confidant” and on occasion “mother or father”, all these different roles can be time consuming. Trying to manage all these roles along with balancing the demands of … Continued

How to create excitement for you, your staff and your clients…

I was driving into Dublin city a few days ago I couldn’t help but notice a huge image of Madonna on the back of a bus. I thought to myself there she is again! Love her or hate her you have to admire the way the woman has been around for so many years, she … Continued

How To Avoid The 'New Client Trap!'

You need more turnover, so you need more clients … Right? NOT NECESSARILY! Chasing new business could be a trap … a trap I call THE NEW CLIENT TRAP! It’s a trap that can condemn you to years of hard work and frustration for very little reward and yet, salon owner after salon owner falls … Continued

How to lose £1200 a week without even realising!

Here’s another article that shows you how important your computer can be in your battle to run a profitable salon. Did you know that very few salon owners create their price list with profit in mind. Instead they look at their competitors’ prices and work round that, don’t they. This is actually a dangerous thing … Continued

Do You Dread The Words … "Am I Getting a Pay Rise?

Many years ago … a few months after I introduced a computer system into my salon and started measuring my business properly I realised I had a team member who was growing her client numbers and takings quite rapidly. Naturally I wanted to reward and encourage this behaviour so I sat her down, said ‘well … Continued

How To Put Your Prices Up Without Causing A Riot!

In my last post we talked about the need to put our prices up to pay for promotions, rather than risk taking the cost of them from our profit margin … and I promised to show you how to put your prices up without causing a torrent of moans and grumbles from your clients, didn’t … Continued

How The Threat of Staff Tribunals Saved My Salon…

Sometimes we get shaken in our business and that is what motivates us to move forward. If I am perfectly honest I was shaken. A few years ago, I found out that one of my girls was not doing her job. She was answering the phone and turning clients away even when she had availability. … Continued

Find Out Why Locking Your Staff in a Car for 8 Hours Together Might Do Wonders For Your Business!!!

You can imagine my delight about 5 weeks ago when I was told I’d be working some Sundays with Sue at the marketing seminars. Of course, I accepted but part of me was a bit grudging about giving up a morning in bed back home in Tipperary and some home-cooked food with my family. I’m … Continued

Bad News I'm Afraid …

The bad news may surprise you, but it’s true I’m afraid … The really dangerous time in a recession for many salon owners isn’t at the beginning when everything seems to be crashing down around us … it actually comes later … in other words round about now! This is often the time many salon … Continued