Make Sharper Decisions With Your Salon’s Data

No one knows more about your business than you do. However, being a business owner can be an all-consuming reality. Along with the mental load of your own daily to-do lists, you have to keep the big picture in the back of your mind.  Your thoughts drift between staff concerns and utility bills, to thinking … Continued

The Salon Owner’s Guide to Hiring & Staff Retention

Staff hiring and retention is one of the most pressing issues facing businesses in the professional beauty industry today. In the aftermath of the pandemic, which saw the emergence of flexible, remote work and a booming shadow economy, many beauty professionals are leaving employment in the salon behind and opting instead to work for themselves … Continued

The Salon Owner’s Guide to Generating More Profit

From the current cost of living crisis to the aftermath of the pandemic, being a business owner in today’s climate can feel unstable and frustrating. As consumers continue tightening their pockets, service-based businesses, especially those that are seen as “luxurious” like those in the salon industry, are worried about what the future looks like.  While … Continued

Top Tips For Your (Online) Reputation: From Five-Year Client Experience Award Winners

We’ve asked 5-year winners of our prestigious Client Experience Award for their best tips to create the kind of exceptional customer experience that earns sparkling online reviews, keeps your clients loyal and attracts new ones.  These businesses have years of experience in consistently providing unparalleled customer service and building long-term relationships with clients. Take your … Continued

How This Vish Salon Boosted Buy-In With a Phased Integration

Working as a split team due to COVID restrictions might limit innovation in some salons, but at Trim Salon in Dublin, Ireland, the opposite happened. Enter Vish, an integrated colour management system. The ethos behind Vish was to develop a system to eliminate salon waste – it works by measuring colour on the scale and then reweighing … Continued

Unlock Revenue With An Intelligent Salon Integration

When Mayfair & Grace bought a four-story, historic former bank, they were guaranteed to stand out in Tetbury, a small market town in Gloucestershire UK. However, it could have been a logistical nightmare. Owner Patsy Robertson is often downstairs in reception or her office, while the team is dispersed across the four floors facing numerous journeys up … Continued

Here’s Why Your Salon Needs An Integrated Card Terminal

Being a salon owner is one balancing act after another. Every day, whether creating a staff roster, setting prices, or ordering supplies, you have to strike the right balance between time, resources, and goals and keeping your team and your customers happy. So how many days do you actually manage to cross off everything on … Continued

Guarantee Client Commitment With Phorest’s New Online Deposits Feature

We’ve all been there: you have a client booked in for a much-desired time slot, at your busiest time, on your busiest day, and you’ve turned down many other clients to keep it for them. And then, they don’t show up. Not only is this demoralising for your team, but your business has now lost … Continued

7 Steps To A Booming Salon Business In 2021

You’ve put in the hours; you’ve mastered your artistry. Now it’s time to reap the rewards of your hard work and see real success. Thriving salon businesses don’t become successful by accident. Pure passion for succeeding goes a long way, but we know now more than ever that grit and determination need to be underpinned … Continued