Celebrating the People Behind the Chair: Salon Appreciation Week

There’s a particular energy that circulates on the salon floor that’s like nothing else in the world. In fact, it’s what drew our founder and CEO Ronan Perceval to work in this industry in the first place.  We know our industry creates magic every day. And while we’d never wish for it again, the pandemic … Continued

Embrace Salon Sustainability with Custom Fees & Green Salon Collective

The salon industry has a lot to be proud of. Phorest has always been in awe of it. The energy. The camaraderie. The creativity. Over the pandemic, salons have demonstrated incredible resilience and adaptability.  We were also reminded of what a vital role salons play in the community and how truly valued a trip to … Continued

Celebrate Your Success: The 2021 Client Experience Award is Here!

Running a successful salon or spa business involves way more than just providing a service. In our years of getting to know you, Phorest understands that creating an excellent customer experience is an art. From forming personal connections with guests to keeping your environment clean and inviting, so many factors make up the total package. … Continued

The Future of Payments is Cardless

Hardly 30 years ago, plastic bank cards were the height of convenience. Now payment technology is progressing at lightning speed. There are estimates that the UK could be an effectively cashless society as soon as 2026. Still, we are taking it further. Cashless is quickly becoming cardless. Digital wallets like Apple and Google Pay are … Continued

Retain & Reward Your Team With Phorest’s Staff Goals Feature

As lockdown measures in many regions have eased, a new challenge emerged for salon owners: widespread staff shortages. Retention and recruitment are inextricably linked. This makes growing and developing your current staff more important than ever. Phorest Salon Software has developed a new mobile solution to help. Staff Goals is designed to empower salon staff … Continued

Guarantee Client Commitment With Phorest’s New Online Deposits Feature

We’ve all been there: you have a client booked in for a much-desired time slot, at your busiest time, on your busiest day, and you’ve turned down many other clients to keep it for them. And then, they don’t show up. Not only is this demoralising for your team, but your business has now lost … Continued

Financial Help, New Income Ideas & Salvaging Your Christmas Rush This November

A Letter to Salon Owners facing a second COVID-19 Lockdown I hope you, your family and your business are doing okay through this very strange time. I wanted to reach out to let you know that Phorest remains open to you, not only as a software provider but in support throughout lockdown and beyond. I … Continued

Life Beyond COVID-19: You Have 3 Types Of Customers

With the threat of COVID-19 transmission still very much present in our communities, we are seeing a shift in consumers’ needs and the emergence of three main types of clients. In the hair and beauty industry, where people would have typically put a premium on convenience, skills, the provided experience and a sense of connection … Continued

Taking Control Of Your Colour Business With Vish

Ask any owner or manager of a hair salon about colour waste, and most will say it’s a nightmare — rightly so. Hair colour services bring in a wide range of unexpected situations. When errors happen, they quickly become costly. Something “as small as” unbalanced colour scales can have a colourist or assistant mix up … Continued