Where leaders love to learn

Protecting Your Client Details… What You Need To Know!

Guest Article by Joseph L. Bolger, Managing Director at ESA Consultants If you have any questions for Joseph, you can reach him at <info@esa.ie> or drop us your suggestion as to what we should write about next! Perhaps you’ve heard about a new law coming into effect in about a year’s time: the new Data Protection Act … Continued

Phorest Salon Owners Summit 2018: Bigger, Better & Bolder Than Ever!

It seems like just yesterday we were wrapping up this year’s Summit at the prestigious 5-star Shelbourne Hotel in Dublin. Well, you’ll be happy to know that the 2018 edition of the renowned industry event is back: bigger, better and bolder than ever before! In fact, early bird tickets are going on sale this Monday, May 22nd! At the … Continued

12 Need-To-Know Salon Tips For Starting Your Business

Opening a salon is an amazing accomplishment, but as many would say, also quite the stressful experience. At the time, all sorts of questions run through your mind: Will I have enough clients? Will I be able to pay the bills, my staff? What if people don’t like the salon? The list goes on.

12 Need-To-Know Salon Tips For Starting Your Business

Opening a salon is an amazing accomplishment, but as many would say, also quite the stressful experience. At the time, all sorts of questions run through your mind: Will I have enough clients? Will I be able to pay the bills, my staff? What if people don’t like the salon? The list goes on.

What You Need To Know About Ransomware And Phorest’s Cloud Storage

As you might be aware from various news sources, there has been widespread reports of computers being hacked by ‘ransomware’. Ransomware is a virus that locks all the files on your PC and demands payment for your data to be released. According to many reports, the most common method of spreading this malware is currently through phishing emails … Continued

25 Reasons That Will Make You Value Rebooking Clients

The process of rebooking clients is perhaps the fastest and most economical way of making your business busy. Ultimately, it makes it easier to plan your marketing efforts, find the right strategies to fill in empty slots and allows for better business planning and investments overall. Despite this, many salon and spa owners omit to … Continued

7 Ways To Help Your Clients Spend More… More Often!

Guest Article by Simon Lotinga, Belief Change Specialist When you decide to focus your attention on your existing clients, most times it’s for two main reasons: get them to visit more often and spend more when they do. To achieve this goal, you’ll have to educate your clients better, communicate with them better, and focus on delivering … Continued

Coffee For Lunch | Interview With Spa Owner Louise Caithness

The concept behind the monthly “Coffee For Lunch” Phorest interview series is quite simple. Always on the run and tied to a million commitments, we often forget to take a little breather. This month, we’re happy to introduce you spa owner and mother, Louise Caithness, with whom we discuss the almost taboo topic of balancing work-life and parenthood.

How To Handle Salon Layoff Rumours And Avoid A Catastrophe

Over the years, managing large teams has made human resources a huge part of my role. Of everything it implied, one of the most unpleasant aspects was dismissing employees. Regardless of how you approach the situation or the circumstances of the dismissal, it has a negative energy on the team. Staff begin to wonder why this … Continued