Where leaders love to learn

How To Build Trust As A Leader In The Salon And Spa Industry

Leadership is a much-discussed topic. Throughout the years, I have read many books about it, attended seminars, listened to podcasts, etc. As I quickly realised that my team’s success is my success, I mainly just observed the leaders around me to understand how they built trust with their teams. It was easy to see that … Continued

7 Daily Habits Of Happy And Successful Salon Owners

I’ll admit it: I’m a sucker for those self-development meet pursuit of happiness fiction novels. In fact, I’ve just finished Paulo Coehlo’s “The Zahir” this week. You see, like many others before me, I often wonder what happiness is, when you know you’ve found it, and what you have to do to maintain it. Significant events such … Continued

Introducing Phorest Academy’s Salon Instagram Masterclass

If you keep up to date with Phorest Academy, then you might have already heard of our newest webinar… Introducing the Salon Instagram Masterclass! If not, well let’s start from the beginning. Phorest Academy is an educational hub full of hour-long webinars and masterclasses. Accessible from your phone or tablet (via GoToWebinar for Android & … Continued

Distilling Salons’ Business Performance Down To Two Numbers

As of June this year, I have now spent 15 years in the hair and beauty industry. It is hard to believe really – my entire professional life. A significant chunk of that time has been spent sitting in treatment rooms with salon owners talking about their business performance, or analysing rebooking rates of hair … Continued

Enter For A Chance To Win A Salon Social Media Consultation!

If there’s one thing that doesn’t stand still in today’s digital world, it’s social media. With the likes of Facebook, Instagram, Pinterest, Twitter, LinkedIn, and all the others that keep appearing, it can easily feel overwhelming to manage it all. Where do you start? How do you get clients to engage with you? Which platform … Continued

5 Tips To Revolutionise Your Salon Business Plan

Everywhere you go, you see cheap deals. It seems like customers are always asking for discounts, and so it’s easy to feel beaten down by pricing. The problem we all have at some point is we forget that some of our customers are happy to pay our normal prices. In fact, there’s more of them … Continued

How Millennials Are Securing Your Future In The Hair And Beauty Industry

The world is moving towards an experience economy. Businesses in the hair and beauty industry are well placed for this shift. I’ve worked lots of retail-based jobs in my late teens and early twenties to help pay my way through university. Often, the work would be repetitive and mundane. Standing at the till in Spar … Continued

10 Need-To-Know Tips For The First-Time Salon Manager

It’s always difficult to know where to begin when you embark on the first-time salon manager journey. There are so many things to focus on, that sometimes, making your marks with an established team can prove to be difficult.

Tabatha Coffey Announced For The Salon Owners Summit 2018!

Some of the speakers already lined up for the Salon Owners Summit 2018 include Steve Martin, Gavin Hoare and Valerie Delforge. We’re delighted to announce that joining these experts in the field is Tabatha Coffey, best-selling author and the star of hit US TV Series ‘Tabatha Takes Over’!