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News & Events

4 min

Upcoming 2017 Trade Shows, Webinars And Learning Guides

Every quarter, we work tirelessly to create the freshest, most impactful salon webinars, articles and eBooks specifically tailored to the most important areas of your salon’s success. When mastered, these pillars of the hair and beauty industry will guarantee that your business will stand tall amongst your competitors. And if you want to go one … Continued

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Management

4 min

5 Ways To Get More Comfortable Giving Employee Feedback

One of the best gifts a leader can give its team is honest employee feedback. When done constructively and helpfully, it can have a substantial impact on engagement levels. But there is one widespread problem, and it’s called “feedback phobia”. From both the management and employee sides, the process is often perceived as an uncomfortable ‘thing’. … Continued

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3 min

The 7 Wonders Of The Perfect Salon Phone Manner

You know the feeling. Calls are coming in, you’re running around trying to organise everybody (and everything!) while remaining as calm, friendly and professional as humanly possible. It’s a big ask! In fact, sometimes, it feels impossible. But you have to keep your composure because one slip or one bad phone call could be enough … Continued

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