Where leaders love to learn

Coffee For Lunch | Interview With Salon Owner Lynda Tarpey

What makes a salon, a winning salon? How does one manage retail, customer service and care altogether in a perfect balance? These were questions we had for Lynda Tarpey, director and founder of Pretty Woman, the stylish and elegant Salon and beauty boutique in Leeds, United Kingdom. More than a mere profile spotlight, this interview … Continued

Two Of Your Salon Employees Are Dating: Now What?

With Valentine’s Day just around the corner, I thought it would be ideal to discuss the possible headache of having salon employees dating. A lot of managers are unsure of how to deal with these situations that could potentially be detrimental to the business.

Salon Owners Summit 2017 Giveaway: Win A Goodie Bag!

The Salon Owners Summit is fast becoming the most talked about event in the hair and beauty calendar for Europe and abroad. This year’s theme was ‘Team Building: Creating a Culture of Initiative in Your Salon’ and had Mary Portas, Richard Mullender, Andy Bounds and Gill Morris speaking on the day. Last week, we hosted a Salon … Continued

Trade Shows & Phorest Webinars To Attend In February

Every business has its challenges. Some look for ways to get more clients, others to get new ideas for their marketing. For some, it’s more about keeping up with the ever-changing social media technology. Phorest Salon Software isn’t just about software. We’re also here to help you grow, free up your time and give you new … Continued

Two Leading Salon Owners Set The Record Straight About Clients And Valentine’s Day

You’ve heard it before. “Oh dear, Valentine’s Day huh? More like Hallmark Day! If it’s not Christmas, it’s Mother’s Day, or Father’s Day. It’s never ending!”. Talking about the virtues of these marketing opportunities is easy. The reality, though, is that certain promotions and marketing ideas work for some salons while others, not so much. Connor Keppel, … Continued

The Easiest Method To Get More Salon Facebook Reviews

If you have attended Phorest Academy’s most recent webinar on Online Reputation, then you’ll have a better understanding of why taking control of how people treat, react and rate your business online is so important. The hour long masterclass also discussed techniques to get more reviews on different channels (Google, Yelp, etc.). What I want … Continued

How Salon Meetings Can Truly Help Motivate Your Team

Successful salon teams are the ones that make time for regular meetings- as teams and as individuals. However, finding the time to organise meetings can be difficult, sometimes making them scarce and disjointed. Communication within your salon or spa is one of the most important aspects of a smooth business operation. Let’s look at why it’s … Continued

Salon Owners Summit 2017 Recap: In Your Own Words

Now that the Salon Owners Summit is all wrapped up and you’ve all gone back with plenty of inspiration for the present year, we thought we’d make a Salon Owners Summit 2017 Recap. It was a truly inspiring and motivational day and we want to say thanks to all of you, without whom this event … Continued

5 Sure-Fire Ways To Lose Salon Fans On Facebook

You’ve spent the past couple of years slowly building a following of Facebook fans. You’ve seen your “likes” grow steadily week on week. Sometimes though, you notice that a few of those fans “unfollow” you. Often, we don’t question it. But what if it was something you did? Would you be self-aware enough to realise … Continued