Celebrating 10 Years of the Phorest Client Experience Awards

What started as a simple idea has become a global celebration. The Phorest Client Experience Awards recognises the salons, spas, and clinics that go above and beyond to deliver exceptional client care. And as we mark the 10th anniversary of the awards, we are looking back at the journey from the perspective of Shauna Grace, … Continued

How Modern Software Helps Your Salon, Spa, or Clinic Save Time and Increase Profit

Between the back-to-back appointments, the “Can I just check?” questions from your team, and the texts from clients wondering if their appointment is actually at 3:15 or 3:30… It’s a wonder you’ve got time to drink your coffee while it’s still hot. This blog is part of the 2025 August Collection, and today, we want … Continued

How to Increase Salon, Spa, and Clinic Revenue Without Raising Prices

As a salon, spa, or clinic owner, raising your prices isn’t always an option. Between cost-of-living pressures, savvy clients shopping around, and the constant juggle of delivering a five-star experience, sometimes the last thing you want to do is rock the boat. But what if we told you that there was another way to boost … Continued

Building a Salon, Spa, or Clinic Team That Performs Better and Stays Longer

Running a salon, spa, or clinic today takes more than great hands and sharp instincts. You’re navigating rising client expectations, growing admin, and the ever-present challenge of keeping a top-tier team motivated, happy, and performing their best. At Phorest, we know that when you get the team right – that’s when the magic happens. Clients … Continued

How Salons, Spas, and Clinics in Ireland Can Boost Client Loyalty – Without More Admin

Studies show that it costs up to seven times more to attract a new client than to keep an existing one, and in the current climate, every penny (and hour) counts. With rising overheads, limited time, and ever-higher client expectations, it’s no wonder that salons, spas, and clinics across Ireland are flipping the script on … Continued

How to Attract the Ideal Clients to Your Salon, Spa, or Clinic

Did you know that 80% of your future profits will likely come from just 20% of your existing clients? If you’re like many salon, spa, or clinic owners in the UK and Ireland right now, your appointment book may look full… but behind the scenes, it’s a different story. You’re spending more time managing late … Continued

Why the Most Profitable Salons in 2025 Are Saying “No” to Marketplace Platforms

A few years ago, online marketplaces seemed like the perfect solution for busy salon, spa, and clinic owners. They offered more visibility, easier bookings, and a steady stream of new clients – what wasn’t to love? But in 2025, something has changed. The most profitable businesses – the ones with fully booked calendars, thriving teams, … Continued

Celebrating the Heart of the Salon, Spa, and Clinic on Hairdresser Appreciation Day

In every salon, spa, or clinic, there’s a quiet kind of magic happening every day. It’s in the way a stylist helps someone see themselves with new confidence. In the care a therapist shows to a client who needs a moment to breathe. And in the dedication it takes to keep showing up – with … Continued

Dot Phrasing – The Smarter Way to Document

Picture this: you’re in the middle of a client consultation, carefully assessing their needs, answering questions, and building a rapport. But in the background, there’s a constant distraction – the burden of documentation. Typing out detailed notes, making sure records are accurate, and ensuring compliance can feel like a never-ending task. It slows you down, … Continued