Where leaders love to learn

May Salon Marketing Guide: Warm Weather, Weddings & More!

Wedding season and warm weather are upon us! Which means two things for your salon/spa. First, that if your clients aren’t already starting to book their holiday flights, they’re about to. Time to get them prepped for the sun before they head off. Second, those who’ll be tying the knot will start booking their hair and … Continued

Why Having A Salon Coach Or A Mentor Is So Important

For many of you, already 25 days have passed since the beginning of #30Days2Grow’s second edition. Five more and you’ll have completed the 30-day salon challenge; you’re almost there! Now, think about what will have changed in your salon. Start asking yourself what will have been the most rewarding part of taking the challenge? Did … Continued

Enter To Win A Wireless Phone Charger For Your Salon or Spa!

We all know that it’s no longer enough just to give a good haircut or a relaxing facial. That’s the bare minimum clients expect. In the experience economy that we live in, it’s all the extras that count. We’ve all heard that before. But we tend to forget it when the bigger day-to-day stuff keeps us busy. … Continued

The Art Of Boosting Loyalty & Rebooking Salon Clients

This week on #30Days2Grow, participants are being put to the challenge of working on two things: loyalty and rebooking salon clients. No easy feat. It requires a shift in our thinking. The question shouldn’t be “do you bring up those conversations?” but rather “how do you bring them up effectively with clients?”

Recruitment In The Digital Age: Advertising Salon Job Openings

How we find jobs has changed. We have technology to thank for that. One of the direct knock-on effects of this reality is that finding and recruiting the right staff is becoming increasingly difficult. As if that wasn’t enough, there’s often a discrepancy between the skills hair and beauty courses teach, and the skills salon … Continued

9 Subtle Signs An Employee Is Thinking Of Leaving Your Salon

Stylists and therapists move around, particularly in the earlier days of their career. If you’re lucky enough to have one or more linchpins (someone who adds salon-wide value way beyond their role) on your team, you’ll want to keep them for as long as possible. In fact, some salon owners think that it’s their responsibility … Continued

What You Need To Know Before Buying An Existing Salon

If you have even the slightest bit of entrepreneurship in you, it is very likely that there will be a time in your hairdresser, stylist or beauty therapist career where you think: “Right, it’s time. I’m ready to run my salon (or spa!).” From there you might decide that opening a salon, clinic, or spa … Continued

25 Salon Conversation Starters To Use With New Clients

Being a stylist, therapist or hairdresser might require you to put on an extroverted persona, but that doesn’t mean you always feel at ease meeting people. That being said, your chair is a special place. A place that makes people look and feel like a million dollars. That’s as much about the experience of being … Continued

Master New Skills With These 2 Spring Phorest Academy Webinars

Owning and managing a salon or spa is certainly rewarding, but not always easy. There are so many areas to look after that it can quickly become overwhelming. But because you’re leading the ship, and you want your team to feel secure and confident, you do it all to the best of your capacities (and … Continued